Executive Dashboard
Wednesday, June 25, 2025 • 2:34 PM
● All systems operational
MRR
↑ 12.5%
$485.2K
vs $431.5K last month
Active Tickets
↓ 15%
127
23 critical priority
Customer NPS
↑ 5pts
72
Industry avg: 42
Print Volume
↑ 18%
2.84M
Pages this month
Gross Margin
↑ 2.1%
42.3%
Target: 45%
First Call Resolution
↑ 4%
87%
This week
Quote Win Rate
↓ 3%
68.4%
32 of 47 quotes
Device Uptime
↑ 0.5%
99.7%
487 devices
Revenue Trend
Service Performance
Ticket Distribution
Top Customers
Tech Solutions
$45.2K
Global Enterprises
$38.7K
City Medical
$32.1K
Law Associates
$28.4K
Education First
$24.9K
Device Categories
Copiers
156 units
Printers
234 units
MFPs
87 units
Scanners
10 units
Service Status
Print Services
IT Support
Cloud Backup
Security
Network
Email (3 issues)