Metrics Overview

MRR

$124.5k

New Clients (MTD)

7

CSAT Score

4.9/5

Churn Rate

1.2%

Ticket Status

MRR Growth vs. Churn

Service Desk

4.1h

Avg Resolution

15m

Avg 1st Response

Security

1,209

Threats Blocked (24h)

98.2%

Patch Compliance

Infrastructure

99.98%

Server Uptime

97%

Backup Success

Managed Print

341k

Pages/Month

14

Devices Needing Toner