Pending Override Requests
5
Awaiting manager approval
Override Rate
23%
↑ 8% vs last month
Override Accuracy
78%
Manager overrides vs outcomes
Avg Processing Time
4.2 hrs
Within SLA target

Override Request Queue

5 pending requests
Enterprise Software License - TechCorp Global
HIGH PRIORITY
Rep Forecast: $245K (67% confidence)
Manager Override: $245K (85% confidence)
Variance: +18% confidence
Rep: Sarah Chen
Stage: Negotiation
Close Date: Jan 31, 2025
Manager Justification:
Customer CEO confirmed budget approval and urgency. Legal terms nearly finalized. Rep is being conservative due to past experience with this client, but all indicators suggest deal will close. Increasing confidence to 85% based on direct customer conversations and internal champion feedback.
Cloud Migration Services - Regional Healthcare
MEDIUM PRIORITY
Rep Forecast: $178K (54% confidence)
Manager Override: $178K (75% confidence)
Variance: +21% confidence
Rep: Mike Johnson
Stage: Proposal
Close Date: Feb 15, 2025
Manager Justification:
Attended customer technical review meeting. IT director expressed strong satisfaction with proposed solution. Compliance requirements clearly defined and we have strong positioning. Rep may be underestimating due to competitive concerns that have been addressed.
Network Infrastructure - Manufacturing Inc
LOW PRIORITY
Rep Forecast: $156K (45% confidence)
Manager Override: $0K (0% confidence)
Variance: Remove from forecast
Rep: Lisa Rodriguez
Stage: Qualified
Close Date: Mar 30, 2025
Manager Justification:
Customer has indicated budget freeze through Q1. Decision maker has left the company. New contact hasn't responded to outreach in 3 weeks. Recommend removing from active forecast and marking as nurture opportunity.
Rep Forecast
Total Pipeline Value: $2.4M
Weighted Value: $1.6M
Avg Confidence: 67%
Opportunities: 34
High Confidence (>80%): 8
At Risk (<50%): 12
Manager Override Forecast
Total Pipeline Value: $2.2M
Weighted Value: $1.8M
Avg Confidence: 78%
Opportunities: 31
High Confidence (>80%): 14
At Risk (<50%): 6

Recent Override History

January 22, 2025 - 3:45 PM
APPROVED: Security Assessment Override
Manager increased confidence from 68% to 85%. Actual outcome: Won at 92% of forecasted value. Override accuracy: Correct.
January 20, 2025 - 1:20 PM
REJECTED: Data Recovery Override
Manager rejected rep's request to increase confidence from 45% to 75%. Insufficient justification provided. Deal subsequently lost.
January 18, 2025 - 10:30 AM
APPROVED: Managed Print Services Override
Manager decreased confidence from 78% to 45% due to competitive intelligence. Deal pushed to Q2 as predicted. Override accuracy: Correct.
January 15, 2025 - 4:15 PM
APPROVED: Office 365 Migration Override
Manager increased confidence from 82% to 95% based on customer commitment. Deal closed on time at full value. Override accuracy: Correct.
Override Request Rep Forecast Manager Override Confidence Change Justification Status Requested By Actions
Enterprise Software License $245K (67%) $245K (85%) +18% CEO confirmed urgency Pending Regional Manager
Cloud Migration Services $178K (54%) $178K (75%) +21% Technical review positive Pending Regional Manager
Security Assessment $134K (68%) $134K (85%) +17% Decision maker confirmation Approved Regional Manager
Network Infrastructure $156K (45%) $0K (0%) -45% Budget freeze confirmed Pending Regional Manager
Managed Print Services $89K (78%) $89K (45%) -33% Competitive threat identified Approved Regional Manager