Protected Customers
2,847
100% protection rate
Import Blocks
47
Prevented duplicates today
Flagged for Review
12
Potential matches detected
Violations (24h)
0
Clean record

Customer Protection Rules

Active protection mechanisms preventing customer data conflicts during imports

Exact Company Name Match Protection
Active
Prevents import of accounts with identical company names to existing customers, maintaining relationship integrity.
2,847
Companies Protected
Matching Criteria
Company Name: 100% Match
Legal Entity Type: Normalized
Case Sensitivity: Ignored
Special Characters: Normalized
Protection Actions
Import Action: Block Import
Notification: Immediate Alert
Data Logging: Full Audit Trail
Override Option: Manager Only
Similar Company Name Detection
Flagging
Flags potential duplicate companies with similar names for manual review before import.
12
Companies Flagged for Review
Similarity Thresholds
Name Similarity: >85%
Phone Match: Exact
Address Proximity: <1 mile
Industry Match: Same Sector
Review Process
Queue Assignment: Territory Manager
Review SLA: 24 hours
Auto-Escalation: 48 hours
Override Authority: Sales Manager
Customer Relationship Protection
Active
Protects existing customer relationships by preventing reassignment of accounts with active service agreements.
1,247
Active Service Contracts Protected
Protection Criteria
Active Contract: Required
Contract Value: >$10K Annual
Payment Status: Current
Rep Assignment: Locked
Violation Response
Import Block: Immediate
Alert Level: Critical
Notification: Sales + Ops
Override Required: VP Approval

Recent Protection Activity

Real-time log of customer protection actions and alerts

Import Blocked - Customer Protection
Attempted import of "TechCorp Solutions" blocked due to exact match with existing customer
2 minutes ago
!
Similar Company Flagged for Review
"ManufacturePlus West" flagged as 87% similar to existing customer "ManufacturePlus Inc"
15 minutes ago
Protection Rule Updated
Similarity threshold adjusted from 90% to 85% for enhanced detection
1 hour ago
Batch Import Scan Complete
Scanned 1,203 incoming accounts - 47 blocked, 12 flagged for review
2 hours ago
Daily Protection Report Generated
Customer protection summary: 2,847 accounts protected, 0 violations detected
3 hours ago